Seminar \ nr. 17610

Schulung - Communication, Argumentation, Discussion

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Seminar Nr. : 17610
Dauer : 3 Tage (18 Stunden)

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After this seminar you will be better able to understand what others really want and to express your own wishes more clearly. You will learn to argue more convincingly, grasp issues more subtly and react more skilfully.

Zielgruppe

Wer sollte teilnehmen: ?

Zielgruppe

Experts, executives and junior executives from all corporate areas.

Voraussetzungen

Adequate command of English.

Trainingsprogramm

Trainingsprogramm

Perception as a basis for communication:
Perception filters and categories - Body language - Impact on emotions/behaviour

Personal communication patterns:

Typical communication traps - Blocks, signals - Meta communication - Feedback rules

Behavioural patterns in discussions:

Partner orientation - Establishing contact - Questions and answers - Apportioning speaking time - Logical levels

Reasoning:

Arguments and claims - Effective structures in argumentation - Laws of logic and psychology - Power of persuasion and assertiveness through language

Discussions and how to lead them:

Goal/outcome-oriented discussion - Integrative discussion leadership - Roles/allocation in hierarchically structured discussions and goal-oriented teams

Self-Management:

Personal agendas - Goal definition and accomplishment - Attainable goals - Personal strengths and weaknesses

Conflicts:

Goal-oriented approach - Conflict = opportunity - Adapting surprising arguments to your own world - Dealing with unfairness and killer phrases

Schulungsmethode

Schulungsmethode

Presentation, discussion, individual and group work, video recordings and analyses.

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