Schulungen : ITIL & ITSM
ITIL 18 Seminare
- ITIL® 4 Foundation3 Tage
- ITIL® - Überblick für das Management1 Tag
- ITIL® Foundation3 Tage
- ITIL® Foundation Course3 Tage
- ITIL® Service Strategy3 Tage
- ITIL® Service Design3 Tage
- ITIL® Service Operation3 Tage
- ITIL® Service Transition3 Tage
- ITIL® Continual Service Improvement3 Tage
- ITIL® Managing Across the Lifecycle5 Tage
- ITIL® Operational Support and Analysis5 Tage
- ITIL® Service Offerings and Agreements5 Tage
- ITIL® Release, Control and Validation5 Tage
- ITIL® Planning, Protection and Optimization5 Tage
- Kompakttraining ITIL® Service Strategy und Service Design5 Tage
- Kompakttraining ITIL® Service Transition und Service Operation5 Tage
- Kompakttraining ITIL® Continual Service Improvement und Managing Across the Lifecycle5 Tage
- Kompakttraining ITIL® Expert15 Tage
IT Service Management 8 Seminare
- Entwicklung service-orientierter Geschäftsmodelle (EsoG)2 Tage
- SLA - Service Level Agreements2 Tage
- SLA - Service Level Agreements für Fortgeschrittene2 Tage
- IT-Servicekatalog2 Tage
- IT Asset Management2 Tage
- Service Desk - Aufbau, Betrieb und Optimierung3 Tage
- EXIN ITAMOrg IT Asset Management Foundation3 Tage
- ISO 20000 Foundation Zertifizierung2 Tage
